Estella Jane Style LLC has a 24 hour cancellation/rescheduling policy.
If an appointment is missed, cancelled or changed without 24 hours notice a fee with be charged 50% of the missed appointment in order to reschedule.
Please email me here to cancel and/or reschedule; Contactestellajane@gmail.com
I realize there are unforeseen circumstances that come up in people's day to day lives. While I am truly sympathetic to emergency situations, I as a small business cannot absorb the financial responsibility of last minuet cancellations.
Gift card policy
Gift cards are non refundable and will only be redeemable for services after purchase.
Gift cards will expire after 2 years.
If a service requires a deposit, (extensions, weddings, photo-shoot) the deposit is non refundable.
Deposits are required to hold a future appointment slot on my calendar. I will also require deposits from guests that repeatedly miss or change appointments.
Thank you for understanding these sensitive matters, I look forward to having you in my chair!
My best regards,